IT and automation

AI your staff can use well, and automation that takes repeat work off their desks

Training so your people use AI safely and get real time back. Automations that handle email, forms and data entry while you sleep. And custom software for the jobs the tools you can buy don't fit.

Built for Corporate teams Small and mid-sized businesses Enterprises with their own processes
Three services

Start where your team is today

Most companies start with training, find two or three jobs worth automating during the session, and come back for those.

Automation solutions

Priced per workflow

Workflows that read, sort, file and reply for you, then check in with a person before anything important goes out. Built on tools like n8n, Google Workspace and Twilio, so you aren't locked in to us.

See one run

Enterprise custom software

Scoped and quoted per project

Web apps and internal tools, CRM, e-commerce and document systems, designed around your process instead of bending your process to fit someone's product.

How a build runs
Automation solutions

Watch an automation run

We run this one in our own office. When an important email lands at night, it's sorted, a reply is drafted and the right person is alerted before anyone opens the inbox. Press play.

An email arrives

A customer asks for a quote at 9:42 PM.

9:42:00 PM
AI reads and sorts it

Urgent, routine or spam? This one's a hot lead.

+ 4 seconds
A reply is drafted

Written in your voice and saved in your drafts. Nothing is sent.

+ 20 seconds
Your phone rings

During the day it rings right away. At night it waits until 7:30 AM.

7:30 AM
You approve

Read the draft, change a line if you want, press send.

7:34 AM
Press play to step through it
OTHER JOBS WE AUTOMATE
  • Website forms that check for spam and land in the right inbox
  • Voicemails transcribed and emailed to whoever handles them
  • CRM records created and updated from email and forms
  • Emails sent on a schedule from a spreadsheet, each at its own time
  • Daily summaries and follow-up reminders
HOW WE BUILD THEM
  • A person approves anything that goes to a customer
  • Your data stays in your accounts, not ours
  • Every run is logged, so you can see what it did and why
  • Written instructions, so your own staff can change it later
Enterprise custom software

Software built around how your company works

We scope, design and build web apps and internal tools, and we stay to support them. Open each stage to see what you get from it.

  • 1. Discovery and scopeWhat problem, for whom, at what cost
    • Interviews with the people who'll use it
    • A written scope and architecture, with a fixed estimate per phase
    • A check on whether something you can buy already does the job
  • 2. DesignScreens and data, agreed before code
    • Clickable screen mock-ups your team can try
    • The data model and the systems it connects to
  • 3. BuildShort cycles, a demo at the end of each
    • Working software you can try every couple of weeks
    • Tests that run on every change
  • 4. Launch and supportGo live, train the team, keep it running
    • Deployment to your servers or cloud account
    • Training and written guides for your staff
    • Support and changes as your process moves on
THINGS WE'VE BUILT
  • Purchase-order checker. Reads a year of a company's purchase orders and finds a Canadian-made match for each line.
  • Caller-ID lookup service. Checks the name every US business number shows when it calls out, and tracks corrections over 30 days.
  • Phone menus that read live data. Callers hear their order or account status, pulled from the business's own system.
  • Competitor report generator. Turns public reviews and listings into a one-page report for each business.

Have a process that eats hours every week?

Describe it in a few lines. We'll tell you whether to automate it, buy a tool or build something.

Describe it